Consumer workarounds during the COVID-19 pandemic: analysis and technology implications using the SAMR framework

Kathleen Yin, Enrico W. Coiera, Joshua Jung, Urvashi Rohilla, Annie Y. S. Lau. Consumer workarounds during the COVID-19 pandemic: analysis and technology implications using the SAMR framework. JAMIA, 29(7):1244-1252, 2022. [doi]

@article{YinCJRL22,
  title = {Consumer workarounds during the COVID-19 pandemic: analysis and technology implications using the SAMR framework},
  author = {Kathleen Yin and Enrico W. Coiera and Joshua Jung and Urvashi Rohilla and Annie Y. S. Lau},
  year = {2022},
  doi = {10.1093/jamia/ocac061},
  url = {https://doi.org/10.1093/jamia/ocac061},
  researchr = {https://researchr.org/publication/YinCJRL22},
  cites = {0},
  citedby = {0},
  journal = {JAMIA},
  volume = {29},
  number = {7},
  pages = {1244-1252},
}