Li Yong. The Research of Personal Customer Relationship Management for Commercial Banks Based on Multidimensional Model of Customer Loyalty. In The International Conference on E-Business and E-Government, ICEE 2010, 7-9 May 2010, Guangzhou, China, Proceedings. pages 3168-3171, IEEE, 2010. [doi]
@inproceedings{Yong10c, title = {The Research of Personal Customer Relationship Management for Commercial Banks Based on Multidimensional Model of Customer Loyalty}, author = {Li Yong}, year = {2010}, doi = {10.1109/ICEE.2010.798}, url = {http://dx.doi.org/10.1109/ICEE.2010.798}, tags = {rule-based}, researchr = {https://researchr.org/publication/Yong10c}, cites = {0}, citedby = {0}, pages = {3168-3171}, booktitle = {The International Conference on E-Business and E-Government, ICEE 2010, 7-9 May 2010, Guangzhou, China, Proceedings}, publisher = {IEEE}, }