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Balancing factors affecting Virtual Reference Services: Identified from academic Librarians' perspective

Sukjin You, Joel DesArmo, Xiangming Mu, Alexandra Dimitroff. Balancing factors affecting Virtual Reference Services: Identified from academic Librarians' perspective. In IEEE/ACM Joint Conference on Digital Libraries, JCDL 2014, London, United Kingdom, September 8-12, 2014. pages 477-478, IEEE, 2014. [doi]

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