The Determinants of IS User Satisfaction and Dissatisfaction: A Text Mining Approach

Yixiu (Ashley) Yu, Fred D. Davis. The Determinants of IS User Satisfaction and Dissatisfaction: A Text Mining Approach. In 23rd Americas Conference on Information Systems, AMCIS 2017, Boston, MA, USA, August 10-12, 2017. Association for Information Systems, 2017. [doi]

@inproceedings{YuD17-1,
  title = {The Determinants of IS User Satisfaction and Dissatisfaction: A Text Mining Approach},
  author = {Yixiu (Ashley) Yu and Fred D. Davis},
  year = {2017},
  url = {http://aisel.aisnet.org/amcis2017/DataScience/Presentations/12},
  researchr = {https://researchr.org/publication/YuD17-1},
  cites = {0},
  citedby = {0},
  booktitle = {23rd Americas Conference on Information Systems, AMCIS 2017, Boston, MA, USA, August 10-12, 2017},
  publisher = {Association for Information Systems},
}