The Economics of Marketplaces for User-Generated Custom GenAI Services: Implications for General-Purpose Service Quality and Profitability

Chunyan Yu, Meilin Gu, Pei-yu Chen, Dengpan Liu. The Economics of Marketplaces for User-Generated Custom GenAI Services: Implications for General-Purpose Service Quality and Profitability. In Tom Stafford 0001, Rhonda A. Syler, Bernard C. Y. Tan, Manju K. Ahuja, Carol Hsu 0001, Edgar A. Whitley, editors, Proceedings of the 46th International Conference on Information Systems, ICIS 2025, Achieving Digital Integration in the Age of AI, Nashville, TN, USA, December 14-17, 2025. Association for Information Systems, 2025. [doi]

Abstract

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