Research on User Experience Design of Cross-Border E-commerce Platform Based on CUBI Model and NPS Index in the Context of Expanding Import: A Case Study of KaoLa

Wei Yu, Yun Yang. Research on User Experience Design of Cross-Border E-commerce Platform Based on CUBI Model and NPS Index in the Context of Expanding Import: A Case Study of KaoLa. In Tareq Z. Ahram, Christianne Falcão, editors, Advances in Usability and User Experience - Proceedings of the AHFE 2019 International Conferences on Usability & User Experience, and Human Factors and Assistive Technology, Washington, DC, USA, July 24-28, 2019. Volume 972 of Advances in Intelligent Systems and Computing, pages 532-541, Springer, 2019. [doi]