Xiaofang Yuan, Lin Shi, Hongxia Li. Research on the Relationship Between the Logistics Service Quality and Customer Loyalty in C2C E-commerce. In The Thirteenth Wuhan International Conference on E-Business, WHICEB 2014, Wuhan, China, May 31 - June 1, 2014. pages 89, Association for Information Systems, 2014. [doi]
Abstract is missing.