Towards User-Friendly e-Government Solutions: Usability Evaluation of Austrian Smart-Card Integration Techniques

Thomas Zefferer, Vesna Krnjic. Towards User-Friendly e-Government Solutions: Usability Evaluation of Austrian Smart-Card Integration Techniques. In Andrea Ko, Christine Leitner, Herbert Leitold, Alexander Prosser, editors, Advancing Democracy, Government and Governance - Joint International Conference on Electronic Government and the Information Systems Perspective, and Electronic Democracy, EGOVIS/EDEM 2012, Vienna, Austria, September 3-6, 2012. Proceedings. Volume 7452 of Lecture Notes in Computer Science, pages 88-102, Springer, 2012. [doi]

@inproceedings{ZeffererK12,
  title = {Towards User-Friendly e-Government Solutions: Usability Evaluation of Austrian Smart-Card Integration Techniques},
  author = {Thomas Zefferer and Vesna Krnjic},
  year = {2012},
  doi = {10.1007/978-3-642-32701-8_9},
  url = {http://dx.doi.org/10.1007/978-3-642-32701-8_9},
  researchr = {https://researchr.org/publication/ZeffererK12},
  cites = {0},
  citedby = {0},
  pages = {88-102},
  booktitle = {Advancing Democracy, Government and Governance - Joint International Conference on Electronic Government and the Information Systems Perspective, and Electronic Democracy, EGOVIS/EDEM 2012, Vienna, Austria, September 3-6, 2012. Proceedings},
  editor = {Andrea Ko and Christine Leitner and Herbert Leitold and Alexander Prosser},
  volume = {7452},
  series = {Lecture Notes in Computer Science},
  publisher = {Springer},
  isbn = {978-3-642-32700-1},
}