Thomas Zefferer, Vesna Krnjic. Towards User-Friendly e-Government Solutions: Usability Evaluation of Austrian Smart-Card Integration Techniques. In Andrea Ko, Christine Leitner, Herbert Leitold, Alexander Prosser, editors, Advancing Democracy, Government and Governance - Joint International Conference on Electronic Government and the Information Systems Perspective, and Electronic Democracy, EGOVIS/EDEM 2012, Vienna, Austria, September 3-6, 2012. Proceedings. Volume 7452 of Lecture Notes in Computer Science, pages 88-102, Springer, 2012. [doi]
Abstract is missing.