Yurong Zeng, Lin Wang, Yonggang Wang. A Novel Model for Evaluating Performance of IT Department based on Balanced Scorecard and Artificial Neural Network Approach. In Fei Yu, Renfa Li, Guiping Liao, editors, Proceedings of the Workshop on Intelligent Information Technology Application (IITA 07), Zhang Jiajie, China, 2-3 December, 2007, Sponsored by Hunan Agricultural University, Hunan University, Wuhan Institute of Technology. pages 161-164, IEEE Computer Society, 2007. [doi]
Abstract is missing.