Xuejie Zhang, Samarth Agarwal, Ruth Choy, Kay Jan Wong, Lecia Lim, Ying Yang Lee, John Jianan Lu. Personalized Digital Customer Services for Consumer Banking Call Centre using Neural Networks. In 2020 International Joint Conference on Neural Networks, IJCNN 2020, Glasgow, United Kingdom, July 19-24, 2020. pages 1-7, IEEE, 2020. [doi]
Abstract is missing.