Hong Zhang, Sumeet Gupta, Wei Sun, Yi Zou. How social-media-enabled co-creation between customers and the firm drives business value? The perspective of organizational learning and social Capital. Information & Management, 57(3):103200, 2020. [doi]
@article{ZhangGSZ20,
title = {How social-media-enabled co-creation between customers and the firm drives business value? The perspective of organizational learning and social Capital},
author = {Hong Zhang and Sumeet Gupta and Wei Sun and Yi Zou},
year = {2020},
doi = {10.1016/j.im.2019.103200},
url = {https://doi.org/10.1016/j.im.2019.103200},
researchr = {https://researchr.org/publication/ZhangGSZ20},
cites = {0},
citedby = {0},
journal = {Information & Management},
volume = {57},
number = {3},
pages = {103200},
}