Yicheng Zhang, Xianghua Lu, Yufeng Zou. Consumer Voice in Technology-based Self-service Retailing. In Doug Vogel, Kathy Ning Shen, Pan Shan Ling, Carol Hsu 0001, James Y. L. Thong, Marco de Marco, Moez Limayem, Sean Xin Xu, editors, 24th Pacific Asia Conference on Information Systems, PACIS 2020, Dubai, UAE, June 22-24, 2020. pages 143, 2020. [doi]
Abstract is missing.