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A smart system of Customer- product Interaction Life Cycle (CILC) in industrial Internet era for mass personalization from industrial practice survey: identification, definition, acquisition and parsing

Xianyu Zhang, Xinguo Ming. A smart system of Customer- product Interaction Life Cycle (CILC) in industrial Internet era for mass personalization from industrial practice survey: identification, definition, acquisition and parsing. J. Intelligent Manufacturing, 35(2):727-756, February 2024. [doi]

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