Voice of the Customers: Mining Online Customer Reviews for Product Feature-based Ranking

Kunpeng Zhang, Ramanathan Narayanan, Alok N. Choudhary. Voice of the Customers: Mining Online Customer Reviews for Product Feature-based Ranking. In Bruce M. Maggs, Andrew Tomkins, editors, 3rd Workshop on Online Social Networks, WOSN 2010, Boston, MA, USA, June 22, 2010. USENIX Association, 2010. [doi]

@inproceedings{ZhangNC10,
  title = {Voice of the Customers: Mining Online Customer Reviews for Product Feature-based Ranking},
  author = {Kunpeng Zhang and Ramanathan Narayanan and Alok N. Choudhary},
  year = {2010},
  url = {https://www.usenix.org/conference/wosn-2010/voice-customers-mining-online-customer-reviews-product-feature-based-ranking},
  researchr = {https://researchr.org/publication/ZhangNC10},
  cites = {0},
  citedby = {0},
  booktitle = {3rd Workshop on Online Social Networks, WOSN 2010, Boston, MA, USA, June 22, 2010},
  editor = {Bruce M. Maggs and Andrew Tomkins},
  publisher = {USENIX Association},
}