Yajun Zhang, Xiang Wu, Shan Liu, Jinlong Zhang, Xiaohong Xiao. Effects of switching costs and benefits on user resistance in information systems project implementation: Roles of positive emotions and traditionality. In 23rd Americas Conference on Information Systems, AMCIS 2017, Boston, MA, USA, August 10-12, 2017. Association for Information Systems, 2017. [doi]
Abstract is missing.