Research on Intelligent Customer Service Application Architecture Based on Digital Transformation

Liping Zhang, Kefeng Yu, Jiangang Tong, Man Li, Yingmao Hu, Ying Wu. Research on Intelligent Customer Service Application Architecture Based on Digital Transformation. In The 5th International Conference on Information Science and Systems, ICISS 2022, Beijing, China, August 26-28, 2022. pages 77-82, ACM, 2022. [doi]

Authors

Liping Zhang

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Kefeng Yu

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Jiangang Tong

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Man Li

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Yingmao Hu

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Ying Wu

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