Research on Intelligent Customer Service Application Architecture Based on Digital Transformation

Liping Zhang, Kefeng Yu, Jiangang Tong, Man Li, Yingmao Hu, Ying Wu. Research on Intelligent Customer Service Application Architecture Based on Digital Transformation. In The 5th International Conference on Information Science and Systems, ICISS 2022, Beijing, China, August 26-28, 2022. pages 77-82, ACM, 2022. [doi]

@inproceedings{ZhangYTLHW22,
  title = {Research on Intelligent Customer Service Application Architecture Based on Digital Transformation},
  author = {Liping Zhang and Kefeng Yu and Jiangang Tong and Man Li and Yingmao Hu and Ying Wu},
  year = {2022},
  doi = {10.1145/3561877.3561889},
  url = {https://doi.org/10.1145/3561877.3561889},
  researchr = {https://researchr.org/publication/ZhangYTLHW22},
  cites = {0},
  citedby = {0},
  pages = {77-82},
  booktitle = {The 5th International Conference on Information Science and Systems, ICISS 2022, Beijing, China, August 26-28, 2022},
  publisher = {ACM},
  isbn = {978-1-4503-9683-7},
}