Out of the Box Thinking: Improving Customer Lifetime Value Modelling via Expert Routing and Game Whale Detection

Shijie Zhang, Xin Yan, Xuejiao Yang, Binfeng Jia, Shuangyang Wang. Out of the Box Thinking: Improving Customer Lifetime Value Modelling via Expert Routing and Game Whale Detection. In Ingo Frommholz, Frank Hopfgartner, Mark Lee 0001, Michael Oakes 0001, Mounia Lalmas, Min Zhang 0006, Rodrygo L. T. Santos, editors, Proceedings of the 32nd ACM International Conference on Information and Knowledge Management, CIKM 2023, Birmingham, United Kingdom, October 21-25, 2023. pages 3206-3215, ACM, 2023. [doi]

Abstract

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