Shuai Zhao, Wen-Ling Hsu, George Ma, Tan Xu, Guy Jacobson, Raif Rustamov. Characterizing and Learning Representation on Customer Contact Journeys in Cellular Services. In Rajesh Gupta 0001, Yan Liu 0002, Jiliang Tang, B. Aditya Prakash, editors, KDD '20: The 26th ACM SIGKDD Conference on Knowledge Discovery and Data Mining, Virtual Event, CA, USA, August 23-27, 2020. pages 3252-3260, ACM, 2020. [doi]
@inproceedings{ZhaoHMXJR20,
title = {Characterizing and Learning Representation on Customer Contact Journeys in Cellular Services},
author = {Shuai Zhao and Wen-Ling Hsu and George Ma and Tan Xu and Guy Jacobson and Raif Rustamov},
year = {2020},
url = {https://dl.acm.org/doi/10.1145/3394486.3403377},
researchr = {https://researchr.org/publication/ZhaoHMXJR20},
cites = {0},
citedby = {0},
pages = {3252-3260},
booktitle = {KDD '20: The 26th ACM SIGKDD Conference on Knowledge Discovery and Data Mining, Virtual Event, CA, USA, August 23-27, 2020},
editor = {Rajesh Gupta 0001 and Yan Liu 0002 and Jiliang Tang and B. Aditya Prakash},
publisher = {ACM},
isbn = {978-1-4503-7998-4},
}