Smart experience-oriented customer requirement analysis for smart product service system: A novel hesitant fuzzy linguistic cloud DEMATEL method - researchr publication authors

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Tongtong Zhou, Xinguo Ming, Ting Han, Yuguang Bao, Xiaoqiang Liao, Qingfei Tong, Shangwen Liu, Hao Guan, Zhihua Chen. Smart experience-oriented customer requirement analysis for smart product service system: A novel hesitant fuzzy linguistic cloud DEMATEL method. AI in Engineering, 56:101917, April 2023. [doi]

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