Smart experience-oriented customer requirement analysis for smart product service system: A novel hesitant fuzzy linguistic cloud DEMATEL method

Tongtong Zhou, Xinguo Ming, Ting Han, Yuguang Bao, Xiaoqiang Liao, Qingfei Tong, Shangwen Liu, Hao Guan, Zhihua Chen. Smart experience-oriented customer requirement analysis for smart product service system: A novel hesitant fuzzy linguistic cloud DEMATEL method. AI in Engineering, 56:101917, April 2023. [doi]

@article{ZhouMHBLTLGC23,
  title = {Smart experience-oriented customer requirement analysis for smart product service system: A novel hesitant fuzzy linguistic cloud DEMATEL method},
  author = {Tongtong Zhou and Xinguo Ming and Ting Han and Yuguang Bao and Xiaoqiang Liao and Qingfei Tong and Shangwen Liu and Hao Guan and Zhihua Chen},
  year = {2023},
  month = {April},
  doi = {10.1016/j.aei.2023.101917},
  url = {https://doi.org/10.1016/j.aei.2023.101917},
  researchr = {https://researchr.org/publication/ZhouMHBLTLGC23},
  cites = {0},
  citedby = {0},
  journal = {AI in Engineering},
  volume = {56},
  pages = {101917},
}