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Resolution Recommendation for Event Tickets in Service Management

Wubai Zhou, Liang Tang, Chunqiu Zeng, Tao Li, Larisa Shwartz, Genady Ya. Grabarnik. Resolution Recommendation for Event Tickets in Service Management. IEEE Transactions on Network and Service Management, 13(4):954-967, 2016. [doi]

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Wubai Zhou

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Liang Tang

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Chunqiu Zeng

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Tao Li

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Larisa Shwartz

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Genady Ya. Grabarnik

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