Style Matching or Content Matching? Moderating Role of Discrete Negative Emotions in the Effects of Managerial Responses Tailoring

Yimei Zhou, Hewei Yang, Yifan Yu, Jinghua Huang. Style Matching or Content Matching? Moderating Role of Discrete Negative Emotions in the Effects of Managerial Responses Tailoring. In Patrick Chau, Jack Jing, Mikko T. Siponen, Andrew Burton-Jones, Chuan-Hoo Tan, Bo Sophia Xiao, editors, 27th Pacific Asia Conference on Information Systems, PACIS 2023, Nanchang, China, July 9-12, 2023. pages 66, 2023. [doi]

Abstract

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