Kun Zhou, Xi Zhang, Yuanlong Gui. Research on Service Experience Design Framework Based on Semantics to Improve the Enterprise Service Capability. In Constantine Stephanidis, Marcelo M. Soares, Elizabeth Rosenzweig, Aaron Marcus, Sakae Yamamoto, Hirohiko Mori, Pei-Luen Patrick Rau, Gabriele Meiselwitz, Xiaowen Fang, Abbas Moallem, editors, HCI International 2021 - Late Breaking Papers: Design and User Experience - 23rd HCI International Conference, HCII 2021, Virtual Event, July 24-29, 2021, Proceedings. Volume 13094 of Lecture Notes in Computer Science, pages 165-175, Springer, 2021. [doi]
Abstract is missing.