Information Technology Payoff in E-Business Environments: An International Perspective on Value Creation of E-Business in the Financial Services Industry

Kevin Zhu, Kenneth L. Kraemer, Sean Xin Xu, Jason L. Dedrick. Information Technology Payoff in E-Business Environments: An International Perspective on Value Creation of E-Business in the Financial Services Industry. J. of Management Information Systems, 21(1):17-54, 2004. [doi]

Abstract

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