Dirk Zimmermann, Lennart Hennigs. User-Centered-Design-Kenngrößen und Return on Investment. In Henning Brau, Sarah Diefenbach, Katharina Göring, Matthias Peissner, Kostanija Petrovic, editors, Jahresband 2010 der Workshops der German Usability Professionals' Association e.V., Usability Professionals 2010, Duisburg, Germany, September 12-15, 2010. pages 92-93, Fraunhofer Verlag, 2010. [doi]
Abstract is missing.