Andreas Zolnowski, Ann Kristin Schmitt, Tilo Böhmann. Understanding the impact of remote service technology on service business models in manufacturing: from improving after-sales services to building service ecosystems. In Virpi Kristiina Tuunainen, Matti Rossi, Joe Nandhakumar, editors, 19th European Conference on Information Systems, ECIS 2011, Helsinki, Finland, June 9-11, 2011. pages 109, 2011. [doi]
@inproceedings{ZolnowskiSB11-0,
title = {Understanding the impact of remote service technology on service business models in manufacturing: from improving after-sales services to building service ecosystems},
author = {Andreas Zolnowski and Ann Kristin Schmitt and Tilo Böhmann},
year = {2011},
url = {http://is2.lse.ac.uk/asp/aspecis/20110115.pdf},
researchr = {https://researchr.org/publication/ZolnowskiSB11-0},
cites = {0},
citedby = {0},
pages = {109},
booktitle = {19th European Conference on Information Systems, ECIS 2011, Helsinki, Finland, June 9-11, 2011},
editor = {Virpi Kristiina Tuunainen and Matti Rossi and Joe Nandhakumar},
}