Topic-Oriented Spoken Dialogue Summarization for Customer Service with Saliency-Aware Topic Modeling

Yicheng Zou, Lujun Zhao, Yangyang Kang, Jun Lin, Minlong Peng, Zhuoren Jiang, Changlong Sun, Qi Zhang 0001, Xuanjing Huang, Xiaozhong Liu. Topic-Oriented Spoken Dialogue Summarization for Customer Service with Saliency-Aware Topic Modeling. In Thirty-Fifth AAAI Conference on Artificial Intelligence, AAAI 2021, Thirty-Third Conference on Innovative Applications of Artificial Intelligence, IAAI 2021, The Eleventh Symposium on Educational Advances in Artificial Intelligence, EAAI 2021, Virtual Event, February 2-9, 2021. pages 14665-14673, AAAI Press, 2021. [doi]

Abstract

Abstract is missing.