Ingrid Zukerman, Yuval Marom. A Comparative Study of Information-Gathering Approaches for Answering Help-Desk Email Inquiries. In Abdul Sattar, Byeong Ho Kang, editors, AI 2006: Advances in Artificial Intelligence, 19th Australian Joint Conference on Artificial Intelligence, Hobart, Australia, December 4-8, 2006, Proceedings. Volume 4304 of Lecture Notes in Computer Science, pages 546-556, Springer, 2006. [doi]
@inproceedings{ZukermanM06:0, title = {A Comparative Study of Information-Gathering Approaches for Answering Help-Desk Email Inquiries}, author = {Ingrid Zukerman and Yuval Marom}, year = {2006}, doi = {10.1007/11941439_59}, url = {http://dx.doi.org/10.1007/11941439_59}, tags = {systematic-approach}, researchr = {https://researchr.org/publication/ZukermanM06%3A0}, cites = {0}, citedby = {0}, pages = {546-556}, booktitle = {AI 2006: Advances in Artificial Intelligence, 19th Australian Joint Conference on Artificial Intelligence, Hobart, Australia, December 4-8, 2006, Proceedings}, editor = {Abdul Sattar and Byeong Ho Kang}, volume = {4304}, series = {Lecture Notes in Computer Science}, publisher = {Springer}, isbn = {3-540-49787-0}, }