Yvonne Gaedke. Herausforderung Beschwerdemanagement 2.0: Akzeptanzanalyse eines Beschwerdeblogs bei Mitarbeitern einer Hochschule (Complaint management 2.0: Acceptance of university staff using a complaint blog). PhD thesis, Braunschweig University of Technology, Germany, 2013. [doi]
@phdthesis{basesearch-17325,
title = {Herausforderung Beschwerdemanagement 2.0: Akzeptanzanalyse eines Beschwerdeblogs bei Mitarbeitern einer Hochschule (Complaint management 2.0: Acceptance of university staff using a complaint blog)},
author = {Yvonne Gaedke},
year = {2013},
url = {https://www.base-search.net/Record/b0781b7da1807158ad154eee028b6335161eb000fcc7a82e3c927d279a9c0d01},
note = {base-search.net (ftunivbraunschw:oai:https://leopard.tu-braunschweig.de/:dbbs_mods_00050644)},
researchr = {https://researchr.org/publication/basesearch-17325},
cites = {0},
citedby = {0},
school = {Braunschweig University of Technology, Germany},
}