Table of Contents

• TCP/IP Chargeback to Enforce Performance TargetsNalini J. Elkins. 1-8
• Perception is Reality - The Psychology of Performance ManagementDenise P. Kalm. 9-16
• Performance Metrics in IT Operation OutsourcingYong-Soo Kim. 17-24
• A Performance Process Maturity ModelMichael D. Maddox. 25-36
• CMG-Italia Best Paper: 7 Deadly Sins in WLCFabio Massimo Ottaviani. 37-46
• A Methodology for Tracking Capital Spending for ITDavid F. Redinbaugh. 47-52
• Adapting the TileBar Interface for Visualizing Resource UsageLarry Reeve. 53-58
• Service Management - The ITIL FrameworkJerry L. Rosenberg. 59-66
• Utility Pricing - Software Licensing Strategies for an On Demand WorldDavid Rowley. 67-78
• Self-Aware Business ProcessesMichael A. Salsburg. 79-86
• AIX Best PracticesSusan Schreitmueller. 87-98
• Journeying to the Land of On-Demand: Principles to Follow, Pitfalls to Avoid Annie W. Shum, Jeffrey P. Buzen. 99-110
• Asset Management as a Prerequisite for Capacity PlanningJohn H. Silver. 111-114
• Why Develop a Storage Strategy?John H. Silver. 115-118
• Evaluating IT Management PracticeChristopher P. Strasser. 119-126
• Software Licensing Cost Reduction Strategies for Large Mainframe EnvironmentsM. Welch, Chris P. Schreck. 127-130
• UK CMG Best Paper: Business Continuity & Disaster Recovery Planning & ManagementElaine Weston. 131-136
• Performance Impact of Load Balancers on Server FarmsYiping Ding. 137-148
• Linux Load Average RevealedNeil J. Gunther. 149-160
• Using a Discrete Simulation Tool for ModelingJames Holtman. 161-172
• Issues in Developing a Simulation Model of an EJB Application ServerDavid McGuinness, Liam Murphy, Andrew Lee. 173-182
• Projecting Large Scale Deployments with Multiple Year RolloutsChristopher A. Newland. 183-194
• Optimize Server Consolidations with End-to-End ModelingTom A. Thompson. 195-202
• More CPUs or more DIMMs? Finding the Optimal Balance between System ComponentsJudson Veazey, Blaine Gaither, Larry J. Thayer. 203-214
• Web Application Scalability: A Model-Based ApproachLloyd G. Williams, Connie U. Smith. 215-226
• Performance Analysis: Converting Data Into Information Using One Simple Statistic FunctionJorge D. Xifra. 227-238
• Configuration and Deployment of a Residential Web ServerBernard Domanski, Robert J. Domanski. 239-260
• A Network Benchmark for the .NET FrameworkJozo J. Dujmovic, Zoran Avramov. 261-272
• Generating Realistic TCP WorkloadsFélix Hernández-Campos, F. Donelson Smith, Kevin Jeffay. 273-284
• A White Box Look at the Performance of 802.11 Wireless and its VariantsDavid Konz. 285-302
• Web Bandwidth Management using Homemade Tools and FreewareSidney W. Soberman. 303-310
• Network Bandwidth Estimations Based on Use-Case ScenariosNikhil Venugopal, Gaurav Caprihan. 311-316
• Web Services Are Not Distributed ObjectsWerner Vogels. 317-324
• CMG Australia Best Paper: VTS : What s Happening - An Implementation Case StudyGeoff Adams. 325-344
• Monitoring Linux with Native ToolsRobert Andresen. 345-354
• Care and Feeding of SMF in the Large System EnvironmentJoseph L. Babcock. 355-364
• DB2 Performance Monitoring using SnapshotsThomas Bodenheimer. 365-372
• Performance Integration: from Development to Delivery All at OnceGiuseppe Cassone, Giacomo Giannini, Antonio Picca, Andrea Pinnola. 373-382
• DB2 DDF, Life in the Fast Lane Robert E. Chaney. 383-388
• Developing and Applying a Distributed Systems Performance Approach for a Web PlatformJames Cusick, Terry Welch. 389-398
• Managing All of Your Application s Servers From a Single Web PageAndrew S. Duffen. 399-406
• The Performance Impact of Security Attacks on Enterprise Computing SystemsPierre M. Fiorini, Yiping Ding. 407-418
• Too Many Servers, Not Enough Eyes (or - Where Did All These Servers Come From?!?) Rich Fronheiser. 419-428
• Moving Beyond Test and Guess - Using Modeling with Load Testing to Improve Web Application ReadinessRichard L. Gimarc, Amy C. Spellmann, James Reynolds. 429-440
• Corporate Performance Management as a Pragmatic Process in an ITIL World.Adam Grummitt. 441-452
• Capacity Planning of Voice Response MiddlewareCurtis E. Hrischuk. 453-464
• WLM - Our Experiences Implementing Goals By Online Transaction Response TimeLen Jejer, Raymond J. Smith. 465-472
• Monitoring and Diagnosing Applications with ARM 4.0Mark W. Johnson. 473-484
• Automating Workload Characterization by PolicyRonald R. Kaminski. 485-496
• IT Web Reporting: All Things to All PeopleWilliam S. Keezer. 497-504
• The Job You SaveRichard Kephart. 505-512
• Planning for Partitioned AIX SystemsJaqui Lynch. 513-520
• Quality of Service Aspects and Metrics In Grid ComputingDaniel A. Menascé, Emiliano Casalicchio. 521-532
• Seeing the Forest AND the Trees: Capacity Planning for a Large Number of ServersLinwood Merritt. 533-540
• A Finger in the Wind: Forecasting Techniques for Capacity PlanningLinwood Merritt. 541-548
• Best Practices for Server VirtualizationChris L. Molloy. 549-554
• Shared Disk in a Distributed Storage Environment - A Drag on PerformanceRich Olcott. 555-564
• Event Tracing for Windows: Best PracticesInsung Park. 565-574
• Performance Testing ProtocolAlexandre Polozoff. 575-584
• Service Level Management: More Than Just SLAsDavid F. Pultorak. 585-596
• z/Series, Sub Capacity Workload License Charges, Soft-Caps, and WLM Richard S. Ralston. 597-612
• Ubiquitous Data Collection in a Large Distributed EnvironmentRussell A. Rogers. 613-624
• z/OS Performance Management in the Real WorldAnthony J. Ruberry. 625-636
• Supersizing Capacity and PerformanceScott B. Small. 637-646
• Workload Characterization for Websphere Application ServerYefim Somin. 647-656
• Principles of Good Benchmark ConstructionShanti Subramanyam. 657-666
• UNIX Update and Compile Performance ResolutionDouglas A. Tapscott. 667-670
• Mainframe Global and Workload Level Statistical Exception Detection System, Based on MASF Igor A. Trubin, Linwood Merritt. 671-678
• Beyond Thresholds: New Directions in QoS Monitoring and AlertingMike Tsykin, James P. Bouhana. 679-688
• Overload Control for Web Services: Web Admission ControlRobert D. van der Mei, Bart Gijsen, Pieter J. Meulenhoff. 689-696
• Performance of Middleware-based Service Architectures: a Quantitative ApproachRobert D. van der Mei, Bart Gijsen, Marcel Harkema. 697-702
• Implementing an Evaluation Architecture for Web ProxiesBaoning Wu, Brian D. Davison. 703-714
• A Practical Implementation of Guerrrilla MonitoringJames A. Yaple. 715-722
• ARMing ApacheDavid Carter. 723-726
• Where s Waldo: Uncovering Hard-to-Find Application KillersClaire S. Cates. 727-740
• How s Your Memory?Claire S. Cates. 741-750
• Collecting Java Performance Measurements Using Byte Code EngineeringCarl J. De Pasquale. 751-764
• Professional Open Source and the Future of JBossMarc J. Fleury. 765-774
• Performance Improvements from the Things I Wish They d Told Me 8 Years Ago - VisualizedThomas A. Halinski. 775-790
• The Use of R for System Performance AnalysisJames Holtman. 791-802
• How s My Performance? Dial 1-800-I-AM-FASTPeter Johnson. 803-808
• Java Garbage Collection Statistical Analysis 101Peter Johnson. 809-820
• An Analytic Model for Predicting the Performance of SOA-Based Enterprise Software ApplicationsHenry H. Liu, Pat V. Crain. 821-832
• Performance Comparison of Various Hierarchical Structures in Database SystemsSerg Mescheryakov. 833-842
• Performance Engineering throughout the Software Life CycleFred M. Richards Jr., Robert N. Will. 843-852
• Introduction to Software Performance EngineeringConnie U. Smith, Lloyd G. Williams. 853-864
• Understanding the Differences between z900 and z990 Service Time MeasurementsH. Pat Artis. 865-870
• Reporting on I/O Configurations using RMF Data: Connecting the Logical to the PhysicalFrank M. Bereznay, Shana J. Bereznay. 871-880
• A Simplified Approach to Windows Disk TuningMark B. Friedman. 881-892
• Disaster Recovery is a SnapKathleen N. Hodge. 893-906
• iSCSI - Understanding the IssuesRandy Kerns. 907-912
• A Multi-tiered Model for Performance Analysis of Storage Area NetworkChao Li, Li-Zhu Zhou, Chun-Xiao Xing. 913-922
• ESCON to FICON Migration PlanningCharles T. McGavin Jr., Anthony G. Mungal. 923-932
• SAN Virtualization Layout and PerformanceBruce McNutt. 933-940
• SQL Server 2000 and Large Storage DeploymentPrem Mehra, Art Ullman. 941-948
• Establishing an Open Systems Storage Strategy for your CompanyJoel B. Motzny, Jeffry A. Smith. 949-956
• Application Performance has Significantly Degraded, It Must be the I/O Subsystem, Please Upgrade It! Alan Phelan, William Z. Zahavi. 957-966
• Business Process Mapping, Data Classification, and Service Level Objectives Robert Rogers. 967-974
• Is a PetaByte More Than We Can Chew?Michael A. Salsburg. 975-982
• Performance and Capacity Planning Basics for Storage Networks V2.0Greg P. Schulz. 983-988
• Study of Linux I/O Performance Characteristics for Volume Managers on an Intel Xeon ServerXianneng Shen, Clark MacDonald, Randy Taylor. 989-998
• A Performance Advisor for Storage ProvisioningBrian J. Smith, John G. Aschoff, Stefan Jaquet. 999-1004