Abstract is missing.
- Designing Information Marketplaces for Disaster ManagementRalf Klischewski, Yomn Elmistikawy. 3-12 [doi]
- A Unified Definition of a Smart CityArkalgud Ramaprasad, Aurora Sánchez-Ortiz, Thant Syn. 13-24 [doi]
- Towards a Capabilities Approach to Smart City ManagementAnushri Gupta, Panos Panagiotopoulos, Frances Bowen. 25-35 [doi]
- Towards "Smart Governance" Through a Multidisciplinary Approach to E-government Integration, Interoperability and Information Sharing: A Case of the LMIP Project in South AfricaMore Ickson Manda. 36-44 [doi]
- New Channels, New Possibilities: A Typology and Classification of Social Robots and Their Role in Multi-channel Public Service DeliveryWillem Pieterson, Wolfgang Ebbers, Christian Østergaard Madsen. 47-59 [doi]
- External User Inclusion in Public e-Service Development: Exploring the Current Practice in SwedenJesper Holgersson, Karin Axelsson, Ulf Melin. 60-70 [doi]
- Georgia on My Mind: A Study of the Role of Governance and Cooperation in Online Service Delivery in the CaucasusMorten Meyerhoff Nielsen, Nato Goderdzishvili. 71-91 [doi]
- Time to Refuel the Conceptual Discussion on Public e-Services - Revisiting How e-Services Are Manifested in PracticeIda Lindgren, Ulf Melin. 92-101 [doi]
- e-Government and the Shadow Economy: Evidence from Across the GlobeLinda Veiga, Ibrahim Kholilul Rohman. 105-116 [doi]
- Networks of Universities as a Tool for GCIO EducationLuís S. Barbosa, Luís Paulo Santos. 117-127 [doi]
- From a Literature Review to a Conceptual Framework for Health Sector Websites' AssessmentDemetrios Sarantis, Delfina Sá Soares. 128-141 [doi]
- Organizational Learning to Leverage Benefits Realization Management; Evidence from a Municipal eHealth EffortKirsti Askedal, Leif Skiftenes Flak, Hans Solli-Sæther, Detmar W. Straub. 142-153 [doi]
- Towards a Repository of e-Government CapabilitiesSoumaya I. Ben Dhaou. 154-165 [doi]
- A Social Cyber Contract Theory Model for Understanding National Cyber StrategiesRaymond Bierens, Bram Klievink, Jan van den Berg. 166-176 [doi]
- The E-governance Development in Educational Sector of Republic of MoldovaLucia Casap, John Sören Pettersson. 177-186 [doi]
- A Review of the Norwegian Plain Language PolicyMarius Rohde Johannessen, Lasse Berntzen, Ansgar Ødegård. 187-198 [doi]
- ICT and Financial Inclusion in the Brazilian AmazonLuiz Antonio Joia, Ricardo Paschoeto dos Santos. 199-211 [doi]
- Blockchain Technology as s Support Infrastructure in e-GovernmentSvein Ølnes, Arild Jansen. 215-227 [doi]
- Comparing a Shipping Information Pipeline with a Thick Flow and a Thin FlowSélinde van Engelenburg, Marijn Janssen, Bram Klievink, Yao-Hua Tan. 228-239 [doi]
- Coordinated Border Management Through Digital Trade Infrastructures and Trans-National Government Cooperation: The FloraHolland CaseBoriana Rukanova, Roel Huiden, Yao-Hua Tan. 240-252 [doi]
- An Evaluation Framework for Linked Open Statistical Data in GovernmentRicardo Matheus, Marijn Janssen. 255-263 [doi]
- A Framework for Data-Driven Public Service Co-productionMaarja Toots, Keegan McBride, Tarmo Kalvet, Robert Krimmer, Efthimios Tambouris, Eleni Panopoulou, Evangelos Kalampokis, Konstantinos A. Tarabanis. 264-275 [doi]
- Big Data in the Public Sector. Linking Cities to SensorsMarianne Fraefel, Stephan Haller, Adrian Gschwend. 276-286 [doi]
- Tracking the Evolution of OGD Portals: A Maturity ModelCharalampos Alexopoulos, Vasiliki Diamantopoulou, Yannis Charalabidis. 287-300 [doi]
- Exploring on the Role of Open Government Data in Emergency ManagementYumei Chen, Theresa A. Pardo, Shanshan Chen. 303-313 [doi]
- Proactive Transparency and Open Data: A Tentative AnalysisOlivier Glassey. 314-323 [doi]
- Trusting and Adopting E-Government Services in Developing Countries? Privacy Concerns and Practices in RwandaChantal Mutimukwe, Ella Kolkowska, Åke Grönlund. 324-335 [doi]
- All Citizens are the Same, Aren't They? - Developing an E-government User TypologyBettina Distel, Jörg Becker. 336-347 [doi]
- Value-Based Decision Making: Decision Theory Meets e-GovernmentLeif Sundberg, Katarina Lindblad-Gidlund. 351-358 [doi]
- Information Artifact Evaluation with TEDSrateHans Jochen Scholl, William Menten-Weil, Timothy S. Carlson. 359-377 [doi]
- Understanding Public Value Creation in the Delivery of Electronic ServicesLuis F. Luna-Reyes, Rodrigo Sandoval-Almazán, Gabriel Puron Cid, Sergio Picazo-Vela, Dolores E. Luna, José Ramón Gil-García. 378-385 [doi]
- Electronic "Pockets of Effectiveness": E-governance and Institutional Change in St. Petersburg, RussiaYury Kabanov, Andrei V. Chugunov. 386-398 [doi]
- Outcome Evaluation of StartBiz - How a Governmental Online-Tool Can Quantitatively Assess Its Benefits for SMEKristina Zumbusch, Philippe Zimmermann, Emamdeen Fohim. 399-410 [doi]
- Correlation Between ICT Investment and Technological Maturity in Public AgenciesMauricio Solar, Sergio Murua, Pedro Godoy, Patricio Yañez. 411-420 [doi]