Table of Contents

• Tackling identity management, service delivery, and social security challenges: technology trends and partnership modelsMorten Meyerhoff Nielsen. 1-5 [doi]
• Role of Technology in Success of Rural Sanitation Revolution in IndiaSeemantinee Sengupta, Deepak Chandra Misra, Marut Chaudhary, Om Prakash. 6-11 [doi]
• Towards a taxonomy of government webportalsPaul Henman, Tim Graham 0001. 12-20 [doi]
• Evaluation of the Public Value of E-Government Services in Ethiopia: Case of Court Case Management SystemLemma F. Lessa, Alemayehu Tsegaye. 21-26 [doi]
• Study of E-governance and online donors for achieving financial resilience post natural disastersAbhishek Behl, Pankaj Dutta, Meena Chavan. 27-35 [doi]
• E-Toll Laut: Blockchain Port as the Key for Realizing Indonesia's Maritime FulcrumMuhammad Iqbal Hafizon, Adhi Wicaksono, Fabian Nur Farizan. 36-45 [doi]
• Bringing transparency and trust to elections: using blockchains for the transmission and tabulation of resultsAdrià Rodríguez-Pérez, Pol Valletbó-Montfort, Jordi Cucurull. 46-55 [doi]
• How to Master the "E": Tools for Competence Identification, Provision and Preservation in a Digitalized Public SectorNadine Ogonek, Michael Räckers, Jörg Becker 0001. 56-64 [doi]
• What is the role of New Generation of ICTs in transforming government operation and redefining State-citizen relationship in the last decade?Shuhua Monica Liu, Liting Pan, Yupei Lei. 65-75 [doi]
• Deep Learning Powered Question-Answering Framework for Organizations Digital TransformationNuno Ramos Carvalho, Luís Soares Barbosa. 76-79 [doi]
• Implanting IT Applications in Government Institutions: A Process Model Emerging from a Case Study in a Medium-Sized MunicipalityIrving Reascos, João Alvaro Carvalho, Sonia Bossano. 80-85 [doi]
• Mobile Applications in Central Government of Brazil and PortugalDébora Dutra, Delfina Soares. 86-92 [doi]
• Understanding Strategic Alliances in the Public Sector: the case of Brazilian DMVLuciana Rigotto, Élita Martins de Andrade, Beatriz Barreto Brasileiro Lanza, Andréa Paula Segatto, Márcia Ramos May. 93-102 [doi]
• Public Wi-Fi metadata in data-driven urban governanceViktor Grechyn. 103-110 [doi]
• Public-Private Partnerships in Municipal Wi-Fi: Optimising Public ValueIan McShane. 111-117 [doi]
• Contrasting views of public engagement on local government data use in the UKEmily S. Rempel, Julie Barnett, Hannah Durrant. 118-128 [doi]
• Government eService Rating MetricsReshma Agarwal, Vinay Thakur. 129-139 [doi]
• Optimizing Open Government: an economic perspective on data sharingTodd Sanderson, Andrew Reeson, Paul Box. 140-143 [doi]
• Variation in E-Participation Schemes and Strategies: Comparative Case Study of Oslo, Madrid, and MelbourneSveinung Legard, George Anthony Giannoumis, Sissel Hovik, Cristina Paupini. 144-147 [doi]
• Review of Digital Citizen Engagement (DCE) Platform: A Case Study of MyGov of Government of IndiaCharru Malhotra, Abhinav Sharma, Nishtha Agarwal, Ishita Malhotra. 148-155 [doi]
• Mediating Open Data Consumption - Identifying Story Patterns for Linked Open Statistical DataMaciej Janowski, Adegboyega Ojo, Edward Curry, Lukasz Porwol. 156-163 [doi]
• Agile Mechanisms for Open Data Process Innovation in Public Sector Organizations: Towards Theory BuildingFatemeh Ahmadi Zeleti, Adegboyega Ojo. 164-174 [doi]
• MUDAMOS: a civil society initiative on collaborative lawmaking in BrazilMarco Konopacki, Debora Albu, Fabro Steibel. 175-180 [doi]
• Could Facebook Influence Municipal Elections?: Tunisian Case StudyArbi Chouikh, Lilia Sfaxi, Sehl Mellouli. 181-191 [doi]
• Building Trust Through PromisesRochelle Wilson. 192-195 [doi]
• Digital Payments through PFMS - Facilitating digital inclusion and accelerating transformation to a 'Digital Economy'Dipankar Sengupta, Nagesh Shastri. 196-201 [doi]
• Towards Sustainable Development Goals: A Literature Review and a Conceptual Framework of Governance Issues in AfricaMohamed H. Farah, Alvedi Sabani. 202-211 [doi]
• Participation and Citizen Empowerment platform for e-governance: Communal Integration System (SINCO)Rosa Sánchez Tortolero, Jean Carlo Márquez González, Guy Vérnaez-Hernández. 212-219 [doi]
• Evaluation of Accessibility and Accessibility Audit Methods for e-Governance PortalsSaidarshan Bhagat, Padmaja Joshi. 220-226 [doi]
• Design and Use of New Media in Urban Development ProcessesG. Anthony Giannoumis, Sveinung Legard, Sissel Hovik, Cristina Paupini. 227-230 [doi]
• Sustainability Framework for E-Government Success: Feasibility AssessmentLemma F. Lessa. 231-239 [doi]
• Public Participation Readiness Toward E-Gov 2.0: Lessons from Two CountriesDarmawan Napitupulu, Krisna Adiyarta, Albar. 240-243 [doi]
• Responding to the challenges and opportunities in the 4th Industrial revolution in developing countriesMore Ickson Manda, Soumaya Ben Dhaou. 244-253 [doi]
• The Smart Green Tool for the Government: The Electronic Vehicle Identification in Management of Public Bus ServicesSu-Kit Tang, Rita Tse Tan Sim, In Man Song. 254-258 [doi]
• Artificial Intelligence in Smart Cities: Systematic Literature Network AnalysisAmal Ben Rjab, Sehl Mellouli. 259-269 [doi]
• Dimensions and Measurement of City Resilience in Theory and in PracticeYumei Chen, Yingxin Huang, Kangchen Li, Luis F. Luna-Reyes. 270-280 [doi]
• A Taxonomy of Smart Cities InitiativesCharalampos Alexopoulos, Gabriela Viale Pereira, Yannis Charalabidis, Lorenzo Madrid. 281-290 [doi]
• Digital Government, Smart Cities and Sustainable DevelopmentLei Zheng, Wai-Min Kwok, Vincenzo Aquaro, Xinyu Qi. 291-301 [doi]
• Commitment on data privacy towards e-governance: The case of local government unitsVicente A. Pitogo. 302-309 [doi]
• A Framework for the Adoption of Blockchain Technology in Healthcare Information Management Systems: A Case Study of NigeriaIrene Azogu, Alex Norta, Ingrid Pappel, Justin Longo, Dirk Draheim. 310-316 [doi]
• Blockchain Anchoring of Public Registries: Options and ChallengesOleksii Konashevych, Marta Poblet. 317-323 [doi]
• Utilization of Mobile Phone and the Ethical Implications on University and Government Services: a Case of Post Graduate Students at Kenyatta University, KenyaDaniel Muthee Wambiri, Johnson Mulongo Masinde. 324-328 [doi]
• The Development of the Digital Wellness ToolkitRachel Fischer, Beverley Malan. 329-337 [doi]
• Can Blockchain Leverage for New Public Governance?: A Conceptual Analysis on Process LevelMaik Brinkmann, Moreen Heine. 338-341 [doi]
• Privacy and Data Protection Concerns Regarding the Use of Blockchains in Smart CitiesLuis Felipe M. Ramos, João Marco C. Silva. 342-347 [doi]
• Data Security and Trustworthiness in Online Public Services: An Assessment of Portuguese InstitutionsJoão Marco C. Silva, Vitor Fonte. 348-353 [doi]
• How Machine Learning is Changing e-GovernmentCharalampos Alexopoulos, Zoi Lachana, Aggeliki Androutsopoulou, Vasiliki Diamantopoulou, Yannis Charalabidis, Michalis Avgerinos Loutsaris. 354-363 [doi]
• Use Case Scenarios on Legal Text MiningYannis Charalabidis, Michalis Avgerinos Loutsaris, Shefali Virkar, Charalampos Alexopoulos, Anna-Sophie Novak, Zoi Lachana. 364-373 [doi]
• The genesis of the revolution in Contract Law: Smart Legal ContractsJosé Carlos Pereira. 374-377 [doi]
• The Evolving e-Governance Curriculum: A Worldwide mapping of Education ProgramsDemetrios Sarantis, Soumaya Ben Dhaou, Charalampos Alexopoulos, Alexander Ronzhyn, Gabriela Viale Pereira, Yannis Charalabidis. 378-386 [doi]
• The Role of Context in IS Research: A Review of E-government Research in Developing EconomiesMuhammad Priandi, Walter Fernandez, M. S. Sandeep. 387-390 [doi]
• The Estonian Data Embassy and the Applicability of the Vienna Convention: An Exploratory AnalysisNick Robinson, Laura Kask, Robert Krimmer. 391-396 [doi]
• Critical factors for the adoption of e-government in developing countries: validation of a measurement modelAyman Almukhlifi, Hepu Deng, Booi Kam. 397-407 [doi]
• Toward an Enabler-Based Digital Government Maturity Framework: A Preliminary Proposal Based on Theories of ChangeCesar Renteria, José Ramón Gil-García, Theresa A. Pardo. 408-417 [doi]
• Artificial Intelligence: Opportunities and Challenges for the Public SectorDeniz Susar, Vincenzo Aquaro. 418-426 [doi]
• Exploring the Impact of Mobile Technology Adoption on Financial Sustainability of Telecentres: The case of IndiaRajesh Sharma, Sanjog Ray. 427-434 [doi]
• Evaluating the Performance of E-Government in Indonesia: A Thematic AnalysisAlvedi Sabani, Hepu Deng, Vinh Thai. 435-440 [doi]
• Electronic Citizen Service Delivery, MeeSeva - Telangana State, IndiaShiva Saketh Sanka, Gaurav Jain, Soumya Goondla. 441-445 [doi]
• The Role of Telecentre in Developing Entrepreneurship: a Case Study on Union Digital Centres in BangladeshMd Gofran Faroqi. 446-456 [doi]
• Women in Local E-Governance: A Case Study of AssamMuktikam Hazarika, Joya Chakraborty. 457-460 [doi]
• Engaging Governments in Open Data Policies through GamingFernando Kleiman. 461-464 [doi]
• Ensuring rights of the data subject in non-EU countriesGalbaatar Lkhagvasuren. 465-467 [doi]
• Accelerating Government Digital Transformation in India: A Case StudySushil Prakash, Ilaventhan Gunalan. 468-469 [doi]
• Thinking About Industrial Revolutions in Systems Theory - Moving Towards the Fourth Industrial RevolutionAki Nagano. 470-471 [doi]
• The Impact of Digital Governance on the Business Environment: the Case of Estonian Tax and Customs BoardToomas Kästik. 472-474 [doi]
• JAM: A Digital, Economic & Social RevolutionAthreya Mukunthan, Govinda Agarwal. 475-477 [doi]
• E-Government and Citizen Experiences in South Africa: Ethekwini Metropolitan Case StudyPaul Kariuki, Lizzy Oluwatoyin Ofusori, Marialauda Goyayi. 478-480 [doi]
• Urban amenities in Rural Areas - National Rurban Mission (NRuM)Ganesh Khadanga, Kabita Roy Das, Prashant Mittal. 481-483 [doi]
• BhuSeva: Digital Transformation in Land Administration towards better Citizen ServicesGayatri Pandurangi, Deepak Chandra Misra, Radha Krishna K. 484-486 [doi]
• Service Quality of e-Governance Services through Common Service Centres (OSQ-CSC) in India: A Study Using Structural Equation ModelingVijaya S. Uthaman, Vasanthagopal Ramankutty. 487-488 [doi]
• Building a framework for Trust Services in UruguayJimena Hernández Varela, Matías Jackson Bertón, Jorge Prego Acosta. 489-491 [doi]
• On Existing Trends towards Creation of a Holistic Socio-technical Approach to e-GovernanceAlexander Kosenkov, Ingrid Pappel, Dirk Draheim. 492-493 [doi]
• e-Governance and Digitalization of Indian Rural DevelopmentDeepak Chandra Misra, Prashant Kumar Mittal. 494-496 [doi]
• Is Information Technology (IT) Education Industry-relevant and Gender-inclusive?: Perspectives from Andhra Pradesh, IndiaSundar Balakrishna. 497-499 [doi]
• Towards e-Governance through a People's Portal in IndiaFrank Michael, Timrawon Michaels. 500-502 [doi]
• Rationalizing local planning processes for DRR-CCA and EMRErwin A. Alampay. 503-504 [doi]
• Citizen Empowerment: Block Chain supported E-Governance in Dairy Cooperative SectorHarekrishna Misra, Rama Krushna Das. 505-507 [doi]
• The Private Sector as an E-Government EnablerEbenezer Agbozo. 508-509 [doi]
• On opening sensitive data sets in light of GDPRMortaza S. Bargh, Ronald Meijer, Marco Vink, Susan W. van den Braak, Sunil Choenni. 510-512 [doi]
• Toward Smart City Services in Beijing: A Case Study of Platform-Enabled Public-Private CollaborationFelix Ter Chian Tan, Nan Zhang, Zhe Zhu, Carmen Leong. 513-515 [doi]
• Regulating 'Social Scores' in Data-Driven SocietiesLouis Geoffroy-Terryn. 516-518 [doi]