Table of Contents

• The spread of Artificial Intelligence in the public sector: a worldwide overviewGiulia Maragno, Luca Tangi, Luca Gastaldi, Michele Benedetti. 1-9 [doi]
• Human Control and Discretion in AI-driven Decision-making in GovernmentLilian Mitrou, Marijn Janssen 0001, Euripidis N. Loukis. 10-16 [doi]
• Developing a National Strategy for Artificial Intelligence: The case of Greece: This document presents and discusses the development and the contents of the Greek national AI strategyTheodoros Papadopoulos, Yannis Charalabidis. 17-24 [doi]
• AI Public Policies in Latin America: Disruption or more of the same?Raul Zambrano, Jenny Marcela Sánchez-Torres. 25-33 [doi]
• Blockchain-based carbon trading mechanism to elevate governance and smartnessAlia Al Sadawi, Malick Ndiaye. 34-43 [doi]
• A survey on blockchain-based student certificate management systemSarala Murugesan, Muralidhara Benakanahally Lakshminarasaiah. 44-50 [doi]
• Ushering a Trust-based Benefit Delivery Ecosystem in Rural India Powered by BlockchainAjay More, Abhishek Sah, Shilpa Singh. 51-56 [doi]
• A Literature Review on Digital Ethics from a Humanistic and Sustainable PerspectiveLuis Terán, Jhonny Pincay, Ivo Wallimann-Helmer, Edy Portmann. 57-64 [doi]
• Clustering legal artifacts using text miningZoi Lachana, Michalis Avgerinos Loutsaris, Charalampos Alexopoulos, Yannis Charalabidis. 65-70 [doi]
• Embedding Personal Data Minimization Technologies in Organizations: Needs, Vision and ArtifactsMortaza S. Bargh, Ronald Meijer, Susan W. van den Braak, Alexander Latenko, Marco Vink, Sunil Choenni. 71-79 [doi]
• A Methodology for Evaluating Advanced Legal Data InfrastructuresShefali Virkar, Euripidis N. Loukis, Charalampos Alexopoulos. 80-88 [doi]
• IT Portfolio management as a framework for managing Technical Debt: Theoretical framework applied on a case studyMille Edith Nielsen, Søren Skaarup. 89-96 [doi]
• Bringing Innovation Towards Efficient Policy-making in ICT-enabled Service Provision for Senior CitizensMerilin Liutkevicius, Teona Gelashvili, Ingrid Pappel. 97-103 [doi]
• Public sector innovation through design thinking: Applying a participatory policy design practice to support the formulation of a national digital transformation strategyAthanasia Routzouni, Nikolaos Dimitrios (Nikos) Vasilakis, Spiros Kapetanakis, Stefanos Gritzalis, Athanasia Pouloudi. 104-110 [doi]
• A Historical Analysis on Interoperability in Estonian Data Exchange Architecture: Perspectives from the Past and for the FutureEric Blake Jackson, Richard Dreyling, Ingrid Pappel. 111-116 [doi]
• The Internet Users' Opinions on Public E-Services: Empirical AnalysisIzabela Kapsa, Magdalena Musial-Karg. 117-122 [doi]
• Digital inclusion and gender-associated indicators: A critical review of post-2010 literatureMorten Meyerhoff Nielsen, Mercy Erhi Makpor. 123-128 [doi]
• The Digital Divide and the Smart Digital Governance in Brazil: : Tensions between the skills of multiple policy areas and the needs of societyAlandey Severo Leite da Silva, Antonio Alberto Teixeira, Tatiana Carvalho Ramos Cavalcanti. 129-135 [doi]
• Public procurement and social inclusion in the network societyFrançois van Schalkwyk, Michael Canares. 136-145 [doi]
• A Holistic Methodology for Digital Governance Transition and Measuring Its Effect on Enterprise CompaniesEdiz Ozturk, Taskin Koçak. 146-150 [doi]
• Are we ready? Emerging-country civil servants' readiness towards a data-driven public serviceMarina Ivette Ruiz Mondragon, Marco Antonio Beltran Navarro, Hanane Lasmi, Ileana Palaco, David Zamora. 151-156 [doi]
• Security and Threats in the Brazilian e-Voting System: A Documentary Case Study Based on Public Security TestsJessica Iara Pegorini, Alinne Crintinne C. Souza, André Roberto Ortoncelli, Rodrigo Tomaz Pagno, Newton Carlos Will. 157-164 [doi]
• Who is behind the scenes of the ICT backstage? A study of the ICT resources in local governmentsLuis Felipe Miranda Ramos, Mariana Lameiras, Delfina Soares, Luís Amaral. 165-171 [doi]
• Reframing E-participation for Sustainable DevelopmentVictoria Palacin, Angelica Zundel, Vincenzo Aquaro, Wai-Min Kwok. 172-180 [doi]
• Transforming digital inclusion services to enhance women development in MexicoYolanda Martínez Mancilla, Ana María González Ramos. 181-189 [doi]
• Measuring the Digital Economy and Society: A Study on the Application of the Digital Economy and Society Index in the Western BalkansZoran Jordanoski, Morten Meyerhoff Nielsen. 190-197 [doi]
• Re-designing the UN e-Government Survey in light of the 2030 Agenda for Sustainable Development: Towards a post-COVID digital societyGianluca Carlo Misuraca, Rony Medaglia, Vincenzo Aquaro. 198-202 [doi]
• A Framework for Digital Government Transformation Performance Assessment and Toolkit for Developing CountriesLukman Lamid Idowu, Isa Ibrahim Ali, Kashifu Inuwa Abdullahi, Usman Gambo Abdullahi. 203-215 [doi]
• eGovernment Strategies' Evaluation: A qualitative comparative analysis on eGovernment strategic objectives set over the years by the European Commission and the Greek governmentZoi Patergiannaki, Yannis Pollalis. 216-222 [doi]
• A Common Data Model for Once-Only Cross-Border Data Exchanges in EuropeMaria Siapera, Konstantinos Douloudis, Andriana Prentza. 223-230 [doi]
• Overcoming Challenges in the Silver Economy by Connecting Services in the Silver Hub: The tool to provide the basis for the Innovative SolutionsTaivo Kangilaski, Sidra Azmat Butt, Ingrid Pappel, Erik Kangilaski. 231-237 [doi]
• Improving Electronic Public Procurement Using the Once-Only Principle: Connecting the Greek Electronic Single Procurement Document System to the Once-Only Principle Project's Infrastructure, Implementing the eProcurement PilotKonstantinos Douloudis, Maria Siapera, Andriana Prentza. 238-245 [doi]
• Governing and Monitoring the Digital Transformation: Assessing the Qatari Experience since 2003Morten Meyerhoff Nielsen, Waleed Kamaleldin Mahmoud Ali. 246-253 [doi]
• Validating the usage of Occupational Classification Systems in the Process of Creating a National Virtual Competency Assistant within the EU Labor MarketMarkko Liutkevicius, Regina Erlenheim. 254-259 [doi]
• Unpacking Digital Accountability: Ensuring efficient and answerable e-governance service deliverySwapnil Sharma, Arpan Kumar Kar, M. P. Gupta 0001. 260-269 [doi]
• Interoperability skills and competencies - the drivers for digital growth in Public AdministrationsKonstantina Kyriakopoulou, Victoria Kalogirou, Georges Lobo, Katarina Manojlovic, Ludovic Mayot, Cesar Casiano Flores, Joep Crompvoets, Evrim Tan. 270-274 [doi]
• Municipal Platforms: An investigative case study from a Norwegian municipalityAhmed M. Ibrahim. 275-284 [doi]
• A machine learning approach for medical device classificationAaron Ceross, Jeroen Bergmann. 285-291 [doi]
• PassBot: A chatbot for providing information on Getting a Greek PassportPanteleimon Antoniadis, Efthimios Tambouris. 292-297 [doi]
• A Case of the Governance of Digital Technology in Tax AdministrationFatemeh Ahmadi Zeleti, Grace S. Walsh, Adegboyega Ojo, Emer Mulligan. 298-307 [doi]
• Leadership and trust as key pillars in "smart governance" for inclusive growth in the 4th Industrial Revolution (4IR): Evidence from South AfricaMore Ickson Manda. 308-315 [doi]
• An Information Systems Artifact Approach to Evaluate e-Government Services in RwandaSolange Mukamurenzi, Åke Grönlund, Sirajul M. Islam. 316-323 [doi]
• Reengineering of administrative urbanization and edification processes: A case study of three Portuguese municipalitiesHelena Pires Barrenho, Jose Bileu Ventura, Andreia Dionísio. 324-330 [doi]
• Diagnosis of Brazilian Subnational Government Service PortalsDaniel S. Valotto, Yohanna Juk, Batriz B. B. Lanza, Thiago Jose Tavares Avila. 331-337 [doi]
• Digital biometric authentication and citizens' right to food: Neglect of the 'local' in India's Aadhaar-enabled Public Distribution SystemNikita Nagaraj, Amit Prakash. 338-345 [doi]
• Data-driven decision-making in Indian Smart Cities: Promoting data culture, use cases and visualizationIrene Anna Shaji, Gayatri Doctor, Poornima Dore. 346-351 [doi]
• Empowering Cities through Open Data - Open Government Data Initiatives in IndiaGayatri Doctor, Prajakta Joshi. 352-361 [doi]
• Evaluating the application of NLP tools in mainstream participatory budgeting processes in ScotlandJonathan Davies, Miguel Arana-Catania, Rob Procter, Felix-Anselm van Lier, Yulan He. 362-366 [doi]
• Towards enrichment of the open government data: a stakeholder-centered determination of High-Value Data sets for LatviaAnastasija Nikiforova. 367-372 [doi]
• Open Government benchmarking for the State of GenevaAthanasios Priftis, Jean-Philippe Trabichet. 373-380 [doi]
• The suitability of Facebook as a digital platform for constantly perform e-Participation activities: A Critical Assessment Based on the Task Technology Fit TheoryAyman Alarabiat, Alaa Alzyadat, Nemer Wahbeh. 381-390 [doi]
• Adoption and use of mobile applications by local governments: the case of PortugalGonçalo Paiva Dias. 391-397 [doi]
• Gendering the Smart Cities: : Addressing gender inequalities in urban spacesJaviera Fernanda Medina Macaya, Soumaya Ben Dhaou, Maria Alexandra Cunha. 398-405 [doi]
• Smart Cities: Practitioners' Understanding and Expectations: Results from a Qualitative Study in the City of KoblenzRoman Antoschin, Maria A. Wimmer. 406-413 [doi]
• Conception of a digital mobility platform for citizens in rural areasVera Spitzer, Maria A. Wimmer. 414-421 [doi]
• Drivers and Barriers for the development of Smart Sustainable Cities: : A Systematic Literature ReviewLuiza Schuch de Azambuja. 422-428 [doi]
• Exploring the Challenges of ICT Governance in Brazilian Smart CitiesLuiz Claudio Diogo Reis, Flávia Cristina Bernardini, Simone Bacellar Leal Ferreira, Claudia Cappelli. 429-435 [doi]
• Telework development before, during and after COVID-19, and its relevance for organizational change in the public sectorNoella Edelmann, Jeremy Millard. 436-443 [doi]
• Investigating COVID-19 Tracing Apps as e-Government Service in European ContextMarlon Freire, Jordana Casarin. 444-449 [doi]
• Digital Governance: The Case of Proofs of VaccinationAiste Gerybaite. 450-454 [doi]
• Open Data Governance in the Time of the PandemicErwin A. Alampay. 455-462 [doi]
• Economic Sustainability in face of the Covid-19 crises: What do the digital governments from Brazil and Colombia reveal?: What do the digital governments from Brazil and Colombia reveal?Jamille Carla Oliveira Araujo, Fernando Gentil de Souza, Laura Margarita Medina Celis, Eduardo Martinez Robles. 463-470 [doi]
• Digital Transformation and the Public Sector Workforce: : An exploration and research agendaAndres Aguilera Castillo. 471-475 [doi]
• Technology-mediated Citizens' Co-Production on Disaster Management: The case of highly urbanized cityVicente A. Pitogo, Francisco Magno. 476-480 [doi]
• Internet of Healthcare: Opportunities and Legal Challenges in Internet of Things-Enabled Telehealth EcosystemsRichard Rak. 481-484 [doi]
• Interoperability Legal Patterns: a concept for GreeceFotios Fitsilis, Victoria Kalogirou. 485-487 [doi]
• Improving Cape Verde's Digital Governance Strategy Formulation ProcessWagner Silva Araujo, Mario G. Cardoso, Joao Cruz. 488-490 [doi]
• Guidelines for Sustainable Open Source Communities in the Public Sector: 5 key lessons: Practical guidelines for public sector representatives on how to join or establish and maintain sustainable open source communitiesMonika Sowinska, Barbora Kudzmanaite, Maha Shaikh, Vivien Devenyi, Chloe Dussutour. 491-493 [doi]
• Public administrations' digital response to COVID-19 in the European Union: a closer look at the enabling factorsMiguel Alvarez Rodriguez, Allegra Crahay, Debora Di Giacomo, Chloe Dussutour, Ghita Ennadif, Sara Talpo. 494-496 [doi]
• Using Linked Open Data for automating digital public administration reportingAnastasia Sofou, Miguel Alvarez Rodriguez. 497-499 [doi]
• Analysis of the usage of the Core Public Service Vocabulary Application ProfileMiguel Alvarez Rodriguez, Florian Barthélemy, Alexandre Beaufays. 500-502 [doi]
• Innovative tools for the management of feral goats.: Local authority's digital governance attempts to control and reduce the number of escaped/unattended domesticated goats on the island of Rhodes GreeceAikaterini Tsakmakidou, Panagiotis Stamatis, Evdokia Patta-Apostolidi. 503-505 [doi]
• Data Federation Approach to Health and Wellbeing Knowledge Base - The Case of Hale&Hearty ProjectFatemeh Ahmadi Zeleti, Helena Campbell, Rhoda Kerins. 506-508 [doi]
• Engaging citizens in digital public service innovation ecosystems - insights from the Netherlands and ItalyNitesh Bharosa, Federica Marangio, Claudio Petti, Marijn Janssen 0001. 509-512 [doi]
• Towards Co-creating Getting a Transport Card Integrated Public ServiceAlexandros Gerontas, Eleni Panopoulou, Georgia Zempila, Efthimios Tambouris, Anastasia Akrivousi, Konstantinos Farmakis, Stamatia Papadimopoulou, Konstantinos A. Tarabanis. 513-516 [doi]
• A Research for Measuring the Effects of COVID-19 on Digital Transformation within Enterprise CompaniesEdiz Ozturk, Taskin Koçak. 517-519 [doi]
• Application of data from social networks for value-based management of city development programsBoris Nizomutdinov, Anna Borisovna Uglova. 520-522 [doi]
• Towards a bottom-up approach to inclusive digital identity systemsJoão Marco C. Silva, Vitor Fonte, Antonio Sousa. 523-525 [doi]
• Examination of "Pending Bill" Campaigns in Turkey during Covid-19: The Poverty-Assistance VulnerabilityBurcu Demirdöven, Ecem Buse Sevinç Cubuk, Ali Can Tonka. 526-528 [doi]
• Uber for Public School Buses and Limits to Sharing: Perceived possibilities and challenges to use sharing platforms in municipal service deliveryAnn Jansson, Karin Skill. 529-531 [doi]
• Development of a method for assessing the accessibility of the urban environment for low-mobility groups of the population based on Google Maps reviewsBoris Nizomutdinov, Vladimir Kazak. 532-534 [doi]
• Smart Municipal Governance System Using Confluence of Technologies in a Developing Country ScenarioKarthik Shivashankar, Venkat Bakthavatchaalam. 535-537 [doi]
• Towards the Inclusion of Co-creation in the European Interoperability FrameworkCesar Casiano Flores, Ana Paula Rodriguez Müller, Valerie Albrecht, Joep Crompvoets, Trui Steen, Efthimios Tambouris. 538-540 [doi]
• Developing Digital Governance for Managing the Challenges of the COVID-19 Pandemic - Case Study IndiaSushil Prakash, Ilaventhan Gunalan. 541-543 [doi]
• Digital Loan Sharks in India & Regulatory Framework: An AssessmentKawaljit Kaur, Vigneswara Ilavarasan. 544-547 [doi]
• E-Government Service Demand Prediction and Forecasting during COVID-19 Pandemic: SARIMA Model based ExplorationHarekrishna Misra, Ankit Sontakke, Rama Krushna Das. 548-551 [doi]
• Circular Thinking, Social Innovation and GovernanceJose Esteban Gabarda Balaguer. 552-554 [doi]
• Using chatbots to enlarge human capabilities - insights from a pandemic contextFernando Bichara Pinto, Marie Anne Macadar. 555-557 [doi]