Table of Contents

• Teaching user documentation by modular decomposition: SIGDOC 91 workshopJohn R. Talburt, W. Steve Anderson. 1-2 [doi]
• Helping the user retrieve data from a CD-ROMSusan Feinberg. 3-4 [doi]
• An experiment in teaching online searching to college studentsEva M. Thury. 5-11 [doi]
• OLH: an on-line help facility for managing multiple document types in their native formats in a distributed environmentKevin M. Cunningham. 12-20 [doi]
• Online help in the real worldSusan D. Goodall. 21-29 [doi]
• INFO: a simple document annotation facilityScott R. Tilley, Hausi A. Müller. 30-36 [doi]
• Preparing for the inevitable: localizing computer documentationNancy Hoft. 37-43 [doi]
• SUPER: documentation and trainingIvan Maffezzini, Sylvie Dumas, Bernard Weber. 44-48 [doi]
• Procedure writing across domains: nuclear power plant procedures and computer documentationDouglas R. Wieringa, David K. Farkas. 49-58 [doi]
• Important issues in hypertext documentation usabilityFlorence M. Fillion, Craig D. B. Boyle. 59-66 [doi]
• Hardcopy to hypertext: putting a technical manual onlineVicki Coleman. 67-72 [doi]
• A system for classification and control of information in the computer aided cooperative work placeM. Carl Drott. 73-77 [doi]
• The hidden path: indexing in information managementChris Hallgren. 78-82 [doi]
• Documenting a scientific visualization toolNeal W. Johnston. 83-87 [doi]
• The challenge of translating user data into workable documentsJennie Dautermann. 89-94 [doi]
• A metric for hypertext usabilityElmaoun M. Babiker, Hiroko Fujihara, Craig D. B. Boyle. 95-104 [doi]
• A homunculus in the computer?R. John Brockmann. 105 [doi]
• Multiple methods and the usability of interface prototypes: the complementarity of laboratory observation and focus groupsPatricia Sullivan. 106-112 [doi]
• TechWriters: the next generationPhyllis S. Galt, Susan B. Jones. 113-118 [doi]
• Documentation: dispersed? or centralized?Ronald S. Iseri. 119-124 [doi]
• Reader opinion cards as a measure of customer satisfactionCarol Tyler. 126-134 [doi]
• Ten steps to usability testingMarion Hansen. 135-139 [doi]
• Text in context: writing online documentation for the workplaceRoger D. Theodos. 140-148 [doi]
• Using task analysis in documentation field researchKent Sullivan. 149-153 [doi]
• Comparing MIS and user views about task needsBarbara Mirel. 154-157 [doi]
• Case study on phone survey for customer satisfactionConnie Brown. 159-167 [doi]