Abstract is missing.
- The demise of user servicesFran Blake. 1-7 [doi]
- The ABC's of customer support academic and business aspects of customer support: a perspective on marketing our servicesLinda Downing, Ellen Jacobson, Doug Chambers. 9-12 [doi]
- Marketing the centrol computing facilitiesSusan Jenkins Saari, Gail Sheridan Peters. 13-19 [doi]
- An audiovisual orientation to academic computing servicesLeslie J. McCain. 21-34 [doi]
- Producing on orientation videotapeJerry Martin. 35-37 [doi]
- Developing interactive videodisc programsJohn D. Chovan. 39-42 [doi]
- Interactive videodisk - a new lookJerry Martin. 43-46 [doi]
- Establishing a network control centerAlan McCord, Catherine Cooper-Weidner. 47-53 [doi]
- How to hatch a handbook: the development of the VM/CMS HandbookRichard Gordon. 55-67 [doi]
- Pulling it all tegether: a well-designed user's manualJohn H. Major. 69-76 [doi]
- Micro/mainframe communications - the transition stageJerry Martin. 77-80 [doi]
- Getting KERMIT to the usersNancy Walczak Trisko. 81-85 [doi]
- The unique advantages of the MacintoshNancy Broadhead, John Gregory, Chris Pelkie, Sarah Main, Richard T. Close. 87-90 [doi]
- The Faculty Support: developing computer courses for the faculty at the University of FloridaMark P. Hale, Frances D. Cruse. 91-96 [doi]
- Microcomputers for facultyJames H. Westmoreland. 97-101 [doi]
- Hands-on microcomputer trainingBill Brown, Marilyn Everingham. 103-127 [doi]
- Handling microcomputers in the university environmentStan Yagi. 129-134 [doi]
- Managing personal desktop computing at Argonne National laboratoryDebbie W. Coultis, Marc A. Gallo. 135-147 [doi]
- Developing instructional microcomputer laboratories for a universityDavid J. Solomon, Susan M. Hazard. 149-156 [doi]
- Experiences with computer conferencingRichard Haller. 157-172 [doi]
- Licensing of microcomputer softwarePhyllis Kent. 173-174 [doi]
- Handling site-license agreements and public domain software architectureJohn D. Chovan. 175-179 [doi]
- Doe software: scientific and engineering software for sharingPaul L. Johnson. 181-183 [doi]
- Microcomputer software exchange at Michigan State UniversityBeverly Fico Brown. 185-197 [doi]
- A strategy for word processing trainingJeanne Marie Olexy. 199-211 [doi]
- A "second-generation" microcomputer application curriculumRonald L. Baker. 213-217 [doi]
- Inter-institutional user servicesMichael J. D'Amore. 219-222 [doi]
- Graphic design awareness in a computing environmentCathy Ozubko. 223-229 [doi]