Tom Fangyun Tan - researchr alias

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Viewing Publication 1 - 8 from 8

2022

M-Commerce, Sales Concentration, and Inventory ManagementNitish Jain, Tom Fangyun Tan. msom, 24(4):2256-2273, 2022. [doi]

The Impact of Workload on Operational Risk: Evidence from a Commercial BankYuqian Xu, Tom Fangyun Tan, Serguei Netessine. mansci, 68(4):2668-2693, 2022. [doi]

2020

At Your Service on the Table: Impact of Tabletop Technology on Restaurant PerformanceTom Fangyun Tan, Serguei Netessine. mansci, 66(10):4496-4515, 2020. [doi]

2019

When You Work with a Superman, Will You Also Fly? An Empirical Study of the Impact of Coworkers on PerformanceTom Fangyun Tan, Serguei Netessine. mansci, 65(8):3495-3517, 2019. [doi]

Fluid Teams and Knowledge Retrieval: Scaling Service OperationsMelissa A. Valentine, Tom Fangyun Tan, Bradley R. Staats, Amy C. Edmondson. msom, 21(2):346-360, 2019. [doi]

2017

Is Tom Cruise Threatened? An Empirical Study of the Impact of Product Variety on Demand ConcentrationTom Fangyun Tan, Serguei Netessine, Lorin M. Hitt. isr, 28(3):643-660, 2017. [doi]

2014

When Does the Devil Make Work? An Empirical Study of the Impact of Workload on Worker ProductivityTom Fangyun Tan, Serguei Netessine. mansci, 60(6):1574-1593, 2014. [doi]

2011

Is Tom Cruise Threatened? An Empirical Study of the Impact of Product Variety on Demand concentrationTom Fangyun Tan, Serguei Netessine. icis 2011: [doi]

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