| 63 | -- | 77 | Sarah Crawford, Bart L. MacCarthy, John R. Wilson, Caroline Vernon. Investigating the Work of Industrial Schedulers through Field Study |
| 78 | -- | 85 | Alan F. Newell, Peter Gregor. Extra-Ordinary Human-Machine Interaction: What can be Learned from People with Disabilities? |
| 86 | -- | 96 | Sidney W. A. Dekker, David D. Woods. To Intervene or not to Intervene: The Dilemma of Management by Exception |
| 97 | -- | 106 | A. de Haan, B. Steenbergen, J. Beumer, S. Noorderwier. Communication of Handicapped Persons in a Multimedia Environment |
| 107 | -- | 118 | Chris W. Johnson, R. M. Botting. Using Reason's Model of Organisational Accidents in Formalising Accident Reports |
| 119 | -- | 132 | Walter Smith, John Dowell, Miguel A. Ortega-Lafuente. Designing Paper Disasters: An Authoring Environment for Developing Training Exercises in Integrated Emergency Management |