| 603 | -- | 613 | Tomasz Janowski. Implementing Sustainable Development Goals with Digital Government - Aspiration-capacity gap |
| 614 | -- | 628 | Stuart Bretschneider, Marla Parker. Organization formalization, sector and social media: Does increased standardization of policy broaden and deepen social media use in organizations? |
| 629 | -- | 637 | Yu-Qian Zhu, Asdani Kindarto. A garbage can model of government IT project failures in developing countries: The effects of leadership, decision structure and team competence |
| 638 | -- | 646 | Hae-young Rieh. Records professionals' challenges and barriers in public institutions in Korea |
| 647 | -- | 657 | Arild Jansen, Svein Ølnes. The nature of public e-services and their quality dimensions |
| 658 | -- | 668 | Vishanth Weerakkody, Amizan Omar, Ramzi El-Haddadeh, Moaman Al-Busaidy. Digitally-enabled service transformation in the public sector: The lure of institutional pressure and strategic response towards change |
| 669 | -- | 684 | Tobias Giesbrecht, Hans Jochen Scholl, Gerhard Schwabe. Smart advisors in the front office: Designing employee-empowering and citizen-centric services |
| 685 | -- | 692 | Wolfgang E. Ebbers, Marloes G. M. Jansen, A. J. A. M. van Deursen. Impact of the digital divide on e-government: Expanding from channel choice to channel usage |
| 693 | -- | 704 | Sergio Picazo-Vela, Marilu Fernandez-Haddad, Luis F. Luna-Reyes. Opening the black box: Developing strategies to use social media in government |
| 705 | -- | 714 | András Nemeslaki, Márta Aranyossy, Peter Sasvari. Could on-line voting boost desire to vote? - Technology acceptance perceptions of young Hungarian citizens |
| 715 | -- | 726 | Bridgett A. King, Norman E. Youngblood. E-government in Alabama: An analysis of county voting and election website content, usability, accessibility, and mobile readiness |
| 727 | -- | 735 | Seraphine F. Maerz. The electronic face of authoritarianism: E-government as a tool for gaining legitimacy in competitive and non-competitive regimes |
| 736 | -- | 745 | Kerry Holden, Aaron Van Klyton. Exploring the tensions and incongruities of Internet governance in Africa |
| 746 | -- | 756 | Jukka Ruohonen, Sami Hyrynsalmi, Ville Leppänen. An outlook on the institutional evolution of the European Union cyber security apparatus |
| 757 | -- | 768 | Siddhartha Menon. Access to and adoption of a municipal broadband middle-mile network: The case of the Community Access Network in Washington, D.C |
| 769 | -- | 776 | Yushim Kim, Jing Zhang. Digital government and wicked problems |
| 777 | -- | 782 | Sounman Hong, Sun Hyoung Kim. Political polarization on twitter: Implications for the use of social media in digital governments |
| 783 | -- | 795 | Loni Hagen, Teresa M. Harrison, Özlem Uzuner, William May, Tim Fake, Satya Katragadda. E-petition popularity: Do linguistic and semantic factors matter? |
| 796 | -- | 806 | Minyoung Ku, José Ramón Gil-García, Jing Zhang 0006. The emergence and evolution of cross-boundary research collaborations: An explanatory study of social dynamics in a digital government working group |