External Links

    Journal: IJAOM

    Volume 4, Issue 3

    155 -- 176Faisal Talib, Zillur Rahman. Total quality management practices in manufacturing and service industries: a comparative study
    177 -- 194Anthony L. Williams, Mahour Mellat-Parast, Stephanie G. Adams. Employee's perception of the effect of Six Sigma projects on customer satisfaction
    195 -- 218Rameshwar Dubey, Tripti Singh. A theoretical framework of soft TQM in successful implementation
    219 -- 252P. Udhayakumar, Somasundaram Kumanan. Some metaheuristic approaches for optimising tardiness of job and tool in a flexible manufacturing system
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