External Links

    Journal: Int. J. Electronic Commerce

    Volume 6, Issue 2

    5 -- 0Vladimir Zwass. Editor's Introduction
    7 -- 8Nicholas C. Romano Jr., Jerry Fjermestad. Electronic Commerce Customer Relationship Management (ECCRM)
    9 -- 33Ping Zhang 0002, Gisela M. von Dran. User Expectations and Rankings of Quality Factors in Different Web Site Domains
    35 -- 59D. Harrison McKnight, Norman L. Chervany. What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology
    61 -- 113Nicholas C. Romano Jr., Jerry Fjermestad. Electronic Commerce Customer Relationship Management: An Assessment of Research
    115 -- 138Marios Koufaris, Ajit Kambil, Priscilla Ann Labarbera. Consumer Behavior in Web-Based Commerce: An Empirical Study
    139 -- 156Wenli Wang, Zoltán Hidvégi, Andrew B. Whinston. Designing Mechanisms for E-Commerce Security: An Example from Sealed-Bid Auctions
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