Journal: IJEGR

Volume 11, Issue 2

1 -- 17Alicia Iriberri. Natural Language Processing and Psychology in e-Government Services: Evaluation of a Crime Reporting and Interviewing System
18 -- 34Carlos M. Afonso, Andrew Schwarz, José L. Roldán, Manuel J. Sánchez-Franco. EDMS Use in Local E-Government: An Analysis of the Path from Extent of Use to Overall Performance
35 -- 50Habin Lee, Uthayasankar Sivarajah, Andreea Molnar, Vishanth Weerakkody, Zahir Irani. A User Satisfaction Study of London's Congestion Charge e-Service: A Citizen Perspective
51 -- 65Michael A. Erskine, Will Pepper. Enhancing Emergency Response Management using Emergency Description Information Technology (EDIT): A Design Science Approach