External Links

    Journal: IJESMA

    Volume 8, Issue 4

    1 -- 19Hanne Westh Nicolajsen, Flemming Sørensen, Ada Scupola. The Potential of Workshops vs Blogs for User Involvement in Service Innovation
    20 -- 34Tuomo Eloranta. Online Review Site Data in Service Innovation
    35 -- 47Johanna Leväsluoto, Jouko Heikkilä, Joona Tuovinen, Kaupo Viitanen. Gamification as an Enabler of Mutual Learning in Complex Health Care Systems
    48 -- 64Jannick Kirk Sørensen. ICT-based or ICT-centric?: Embodiment and Cognition in a Service Recovery of a Web Service Encounter
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