Journal: IJSS

Volume 4, Issue 3

225 -- 247Thomas Gulledge, Gregory Huntington. Implementation governance across complex solution landscapes
248 -- 268Heng-Li Yang, Ya-Ling Wu. The relationship of governance mechanisms and customer loyalty in insurance industry: the difference of internet insurers and traditional insurers
269 -- 283Glenn E. Maples, Ronald B. Heady, Zhiwei Zhu. Exemplars and the need for content-based publication standards
284 -- 302Alan D. Smith. Automatic identification and voice-recognition technologies for quality improvement: case studies of Pittsburgh-area service firms
303 -- 321Li-Yueh Lee, Ao Bory. The effect of country of origin and ethnocentrism on attitudes: a cross-cultural investigation
322 -- 343Hsun-Ming Lee, Mayur R. Mehta, Yu-Liang Chi, Chung-Yang Chen. Applying open grid computing to quality-aware web service composition
344 -- 358K. G. Viswanadhan, N. J. Rao. Quality assessment and accreditation of engineering programmes: a global outlook