Journal: IJSS

Volume 4, Issue 4

359 -- 376Kimberly A. Barchard, Larry A. Pace. Meeting the challenge of high quality data entry: a free double-entry system
377 -- 392Shi-Ming Huang, Yu-Chung Hung, Hsiu-Hui Tsao. Examining the determinants of computer-assisted audit techniques acceptance from internal auditors viewpoints
393 -- 406Jukka Antila, Timo Karhu, Matti Mottonen, Janne Härkönen, Pekka Belt. Reducing test costs in electronics mass-production
407 -- 414Fotios Petropoulos, Elli Pagourtzi, Nikolaos Bougioukos, Konstantinos Nikolopoulos, Vassilis Assimakopoulos. Security policy model for an MIS designed for the defence sector
415 -- 436Les Tien-Shang Lee, Khen Vichet. The effects of service climate and servicescape on service convenience in the hospital
437 -- 452Lily Shui-Lien Chen, Michael Chih-Hung Wang, Julian Ming-Sung Cheng, Hadi Kuntjara. Consumer involvement and brand loyalty in services: evidence from the commercial airline industry in Taiwan
453 -- 470Swadesh Kumar Samanta, John Woods, Mohammed Ghanbari. A parametric cost model for interconnection service price determination

Volume 4, Issue 3

225 -- 247Thomas Gulledge, Gregory Huntington. Implementation governance across complex solution landscapes
248 -- 268Heng-Li Yang, Ya-Ling Wu. The relationship of governance mechanisms and customer loyalty in insurance industry: the difference of internet insurers and traditional insurers
269 -- 283Glenn E. Maples, Ronald B. Heady, Zhiwei Zhu. Exemplars and the need for content-based publication standards
284 -- 302Alan D. Smith. Automatic identification and voice-recognition technologies for quality improvement: case studies of Pittsburgh-area service firms
303 -- 321Li-Yueh Lee, Ao Bory. The effect of country of origin and ethnocentrism on attitudes: a cross-cultural investigation
322 -- 343Hsun-Ming Lee, Mayur R. Mehta, Yu-Liang Chi, Chung-Yang Chen. Applying open grid computing to quality-aware web service composition
344 -- 358K. G. Viswanadhan, N. J. Rao. Quality assessment and accreditation of engineering programmes: a global outlook

Volume 4, Issue 2

119 -- 140Kai Yang, Robert Steele. A system for service-oriented data aggregation
141 -- 149Thomas R. Gulledge. Reference models and processes: a technical note
150 -- 166Pekka Belt, Janne Härkönen, Matti Mottonen, Pekka Kess, Harri Haapasalo. Improving the efficiency of verification and validation
167 -- 181Kenneth W. Green Jr., Leah Rudolph, Carl Stark. Antecedents to service quality in a service centre environment
182 -- 193Kongkiti Phusavat, Pornthep Anussornnitisarn, Vunnaporn Devahastin-Suthapreda, Piyasurang Kuljittiprasit, Poomporn Thamsatitdej. Service satisfaction through external knowledge management
194 -- 216Meng-Yuh Cheng, Tzy-yih Hsiao, Jer-Yan Lin. Categorising intangible assets: are the new accounting standards consistent with practice?
217 -- 223Peter D. DeVries. Boeing 787 Dreamliner: avionics and electronic flight bag

Volume 4, Issue 1

1 -- 15Robert E. Miller, Bill C. Hardgrave, Thomas W. Jones. Levels of analysis issues relevant in the assessment of information systems service quality
16 -- 32Pekka Salmi, Marko Torkkeli, Ville Ojanen, Olli-Pekka Hilmola. New product creation process of KIBS firms: a case study
33 -- 53Kai S. Koong, Lai C. Liu, Shuming Bai, June Wei. Occurrences of internet fraud in the USA
54 -- 69Karmen Rodman, Nada Trunk Sirca. On following the standards and guidelines for quality assurance in the European higher education area: a Slovenian case study
70 -- 80Hsin-Hung Chen, Ben-Chang Shia. An analysis of inactive accounts in securities corporations
81 -- 96Eduardo Torres-Moraga, Luis Jara-Sarrua, Jose M. Moneva. Measuring supermarket service quality: proposal for a scale
97 -- 117Nilmini Wickramasinghe, Steve Goldberg, Rajeev K. Bali. Enabling superior m-health project success: a tricountry validation