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    Journal: IJSS

    Volume 7, Issue 3/4

    181 -- 196Kai S. Koong, Javier Flores, Jun Sun, Lai C. Liu. Health information technology performance measures: a lifecycle analysis
    197 -- 234Ioanna Dionysiou. An investigation on compliance with ISO 27001 in Cypriot private and public organisations
    235 -- 248Petter Gottschalk. Leadership roles in police service management and occupational culture
    249 -- 263Samuel Famiyeh, Cecilia Twum-Barima. Impacts of information technology implementation on banks' operations in Ghana
    264 -- 277Chunhui Liu, Grace O'Farrell. The impact of IFRS on earnings management: evidence from the People's Republic of China
    278 -- 290Edward Shih-Tse Wang, Lily Shui-Lien Chen. The influence of perceived justice of service recovery on affective and cognitive trust
    291 -- 309Punit Ahluwalia. What is behind price dispersion in e-markets?
    310 -- 327Peter D. DeVries. The problem of fraud in the banking industry: Are biometrics the answer?

    Volume 7, Issue 2

    95 -- 118Chang-Han Wang, Tzong-Ru Lee, Wen-Shan Lin, Nirote Sinnarong, Agnieszka Dadura, Jan-Mou Li. Improving B2C business for online store - the case study of agriculture products e-market shop in Taiwan
    119 -- 137Tikum Tacho Teboh, Adnan Omar. Mitigating first respondent challenges via enhancing health record access
    138 -- 154Hong Qin, Victor R. Prybutok, Jun Zhou. Quantitative comparison of service quality and recoverability measures
    155 -- 168June Wei, Manami Koblentz Suzuki, Lufang Guo. How to improve business value in the e-cosmetic industry?
    169 -- 180Hadi Akbarzade Khorshidi, Seyed Reza Hejazi. Optimising service quality translating via quantitative quality function deployment

    Volume 7, Issue 1

    1 -- 17Robert E. Miller, Bill C. Hardgrave, Thomas W. Jones. SERVQUAL dimensionality: an investigation of presentation order effect
    18 -- 34Jing Bian, Chunhui Liu. Relation between brand equity and purchase intention in hotel industry
    35 -- 49Jerald Hughes. The price of quality in digital information goods: an empirical investigation
    50 -- 77Amjad A. Abu-ElSamen, Mamoun N. Akroush. Path analysis of the consequences of customer service skills: an exploratory study in Jordan
    78 -- 94Wen-Hsien Tsai, Hsiao-Chiao Kuo. A hybrid approach for multi-criteria evaluation of airport service quality
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