| 114 | -- | 130 | Aaron M. French, Jung P. Shim, Robert F. Otondo, Jeremy R. Porter. Developing a loyal community: an empirical analysis evaluating antecedents to loyalty in social networking |
| 131 | -- | 146 | Michael Nycyk. Enforcing community guidelines in web-based communities: the case of flame comments on YouTube |
| 147 | -- | 164 | Richard M. Smedley, Neil S. Coulson, Jeff Gavin, Karen Rodham, Leon Watts. Engagement in a newly launched online support community for complex regional pain syndrome: membership growth, header analysis and introductory messages |
| 165 | -- | 179 | Pradip Swarnakar, Ajay Kumar, Manak Wadhwa. Investigating preferred relationship through fuzzy sets in social networking sites |
| 180 | -- | 194 | Haitham Alali, Juhana Salim. Virtual health communities of practice success factors: towards taxonomy and a framework |
| 195 | -- | 211 | Sheng-Yi Wu, Huei-Tse Hou, Mei Jen Audrey Shih. Exploring cognitive processing and behavioural patterns in a seamless online learning integrated discussion environment: a progressive sequential analysis |