External Links

    Journal: Industrial Management and Data Systems

    Volume 103, Issue 5

    297 -- 309Stuart J. Barnes, Richard T. Vidgen. Measuring Web site quality improvements: a case study of the forum on strategic management knowledge exchange
    310 -- 323Adrian E. Coronado. A framework to enhance manufacturing agility using information systems in SMEs
    324 -- 331Jeong-Yong Ahn, Seok Ki Kim, Kyung-Soo Han. On the design concepts for CRM system
    332 -- 338Thomas M. Apke. Legal strategies in resolving domain name disputes
    339 -- 346Jaideep Motwani. A business process change framework for examining lean manufacturing: a case study
    347 -- 360Herbert Kotzab, Niels Skjoldager, Thorkil Vinum. The development and empirical validation of an e-based supply chain strategy optimization model
    361 -- 368Kostas S. Metaxiotis, John E. Psarras. Expert systems in business: applications and future directions for the operations researcher
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