Journal: Interfaces

Volume 31, Issue 3

1 -- 2Terry P. Harrison, Michael H. Rothkopf. Editorial: An Initiative to Help Preserve the History of OR/MS
3 -- 15Rochelle Duhaime, Diane Riopel, André Langevin. Value Analysis and Optimization of Reusable Containers at Canada Post
16 -- 27Edie Schmidt, Maqbool Dada, James Ward, Duane Adams. Using Cyclic Planning to Manage Capacity at ALCOA
28 -- 43Prakash Mirchandani, G. G. Hegde, Richard E. Wendell. Enhancing Competitiveness of the Customer Loan Center at Promistar Financial Corporation
44 -- 54Bruce H. Andrews, John J. Carpentier, Tracy L. Gowen. A New Approach to Performance Measurement and Goal Setting
55 -- 65Slava Sery, Vince Presti, Donald E. Shobrys. Optimization Models for Restructuring BASF North America's Distribution System
66 -- 75H. Brian Hwarng. A Modern Simulation Course for Business Students
76 -- 86B. Jay Coleman, Allen K. Lynch. Identifying the NCAA Tournament "Dance Card"
87 -- 101Robert M. Saltzman, Vijay Mehrotra. A Call Center Uses Simulation to Drive Strategic Change
102 -- 114Albert H. Segars, Warren J. Harkness, William J. Kettinger. Process Management and Supply-Chain Integration at the Bose Corporation